FAQ

Frequently Asked Questions

Do you accept Health Maintenance Organizations (HMOs)?

Yes, Upsilloncare Hospital is partnered with several leading Health Maintenance Organizations (HMOs). Please contact us or check with your HMO provider to confirm if your plan is accepted at our facility.

Are you open 24 hours?

Yes, Upsilloncare Hospital operates 24 hours a day, 7 days a week, including public holidays. Our emergency services and other essential care units are always available to attend to your urgent medical needs.

Do I need to book an appointment to see a doctor or specialist?

While walk-ins are welcome, we recommend booking an appointment to ensure timely service, especially for consultations with specialists. This allows us to better manage your care and minimize waiting times.

What are your areas of specialty?

Upsilloncare Hospital offers a wide range of specialties, including but not limited to Maternity Services, Obstetrics and Gynecology, General Medicine, Surgery, Pediatrics, and Emergency Care. Our multidisciplinary team of healthcare professionals ensures you receive comprehensive medical attention tailored to your needs.

What should I bring with me for my first visit?

For your first visit, please bring a valid form of identification, any previous medical records, and your HMO card (if applicable). If you are on any medication, please bring a list of the medications you are currently taking. This will help our doctors understand your medical history better.

Do you offer antenatal care?

Yes, Upsilloncare Hospital provides comprehensive antenatal care for expecting mothers. Our team of obstetricians and midwives will guide you through your pregnancy, ensuring both mother and baby remain healthy and well-prepared for delivery.

Can I get laboratory tests done on-site?

Yes, our fully-equipped laboratory provides a wide range of diagnostic services, from routine blood tests to specialized testing. Results are delivered promptly, ensuring you receive the appropriate treatment without delay.

Do you offer pediatric services?

Yes, we have a dedicated pediatric department that offers comprehensive care for infants, children, and adolescents. From immunizations to specialized treatments, our pediatricians are here to support your child’s health and development.

What payment methods do you accept?

Upsilloncare Hospital accepts various payment methods, including cash, debit/credit cards, and payment through registered HMOs. Please confirm with our front desk for any additional payment options.

Do you offer emergency care?

Yes, our emergency department is available 24/7 to handle all urgent and life-threatening conditions. We are fully equipped with advanced medical facilities and experienced staff to provide immediate care.

Is there parking available at your facilities?

Yes, both of our locations offer secure parking facilities for patients and visitors.

Can I request a second opinion from one of your specialists?

Absolutely. At Upsilloncare Hospital, we encourage patients to make informed decisions about their health. You can book a consultation with any of our specialists to receive a second opinion or further advice on a diagnosis or treatment plan.

Do I have to register before doing a test or scan?

No, you can walk in and have a test or an ultrasound done without prior registration. However, registering with us will help maintain a record of your results and medical history for future reference.